Trace Systems

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Operations Bridge Manager*

Operations Bridge Manager*

Job ID 
# of Openings 
Job Locations 
US-AZ-Sierra Vista
Posted Date 

More information about this job


Trace Systems, headquartered in Vienna, Virginia, was founded in 1999 to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.


Job Description:  Operations Bridge Manager


Job Location:  Sierra Vista, AZ


Security Clearance:  Secret


Job Responsibilities

Responsible for the 24/7 technical oversight of a complex Cyber Information Technology (IT) environment supporting the Army's CONUS Theater.

Ensures prompt service restoration and conformance to organizational processes and service level targets (SLT).

Serves as the organization's lightening rod for synergetic collaboration and situational understanding.

Monitors a variety of tool sets and Incidents to ensure service reliability and executes recall procedure for on-call staff outside of core duty hours when necessary.

Approves, monitors, and reports on Authorized Service Interruptions (ASI).

Reviews Commander's Critical Information Reports (CCIR) for technical accuracy prior to distribution to the CONUS Theater.

Subject matter expert with regard to policy and procedure. Remains acutely aware of changes within the environment.

Minimum Qualifications

  • * HS +12 years experience or AA/AS +10 or BA/BS +8

    * To include 2+ years experience in a technical position (IE: IT/ VTC/ development)

    * Must be willing to work flexible schedule (rotating shift work)
  • * Must be US Citizen able to obtain DOD clearance

Desired Qualifications

  • ITIL certification


  • HS +12 years experience or AA/AS +10 or BA/BS +8


Security Clearance

  • Secret


To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at:      #jointracesystems


For any additional questions or to submit any referrals, please contact

Trace Systems is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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