Trace Systems

  • LandWarNet Operations Division Chief* (+) Operations Bridge & Support

    Posted Date 2 years ago(2 years ago)
    Job ID
    # of Openings
    Job Locations
    US-AZ-Sierra Vista
  • Overview

    Trace Systems, headquartered in Vienna, Virginia, was founded in 1999 to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.


    Job Title:  LandWarNet Operations Division Chief


    Job Location:  Sierra Vista, AZ


    Security Clearance:  Secret 


    Job Responsibilities

    • The successful candidate will manage staff assigned to the LandWarNet Operations Division
    • This division monitors for outages and intrusions, collects reports from other organizations, analyzes and responds to events detected, and report them to the appropriate parties/stakeholders
    • The candidate will be a member of the Operations Bridge Council and be directly responsible for the Operations Bridge Management function having authority over all contractor technical resources and staff
    • This position shall interact with the Operations Bridge Battle Captain and Mission Coordinator IAW the Operations Bridge Managers SOP and shall be accountable for all technical aspects of restorative incident management activities
    • The Operations Bridge is comprised of the Enterprise LandWarNet Command and Control, Network Operations Center, and Action Request Center
    • This position shall also provide support to CONUS users 24 hours a day, seven days a week
    • The CONUS LandWarNet Operations personnel create approximately 7000 NIPRNet and 3500 SIPRNet incident/service request tickets a month. Approximately 300 event/incident/service request tickets are also auto generated each month.
    • The successful candidate will also manage staff assigned to the Installation Campus Area Network (ICAN) Theater and Signal Operations Support Cell (IT-SOS Cell). The IT-SOS cell provides the means to produce an expanded level of situational awareness. Specifically the function refers to NetOps situational awareness (SA) which is regarded as the precursor to situational understanding (SU) and the prescribed NETOPS actions that occur as a result of that understanding
    • The IT-SOS Cell establishes effective NETOPS support for the express purpose of enabling improved Theater NETOPS SA and shortened decision making cycles. An essential capability required by the IT-SOS is the shared SA on the availability and performance of networks, IT systems, and the support activities related to their sustainment. These essentials result in the IT-SOS ability to collect and analyze information from all available CONUS LandWarNET sources or products which include but are not limited to "playbooks", procedures, policies or TTP's to produce and disseminate actionable SA and SU advisories. Such advisories would be based on Level 1 (Critical Commander Incident Reports (CIR's) and Level 2 Reports (Impact Analysis, Predictive Assessments, Gap and Risk Analysis) to stakeholders for strategic and tactical SU and decision-making in order to optimize and contribute to CONUS Theater level information and Mission Command.


    Minimum Qualifications

    • Project Management Professional (PMP) certification


    • B.A. in Business Administration, Program Management or related field


    Security Clearance

    • Secret


    To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at:      #jointracesystems


    For any additional questions or to submit any referrals, please contact

    Trace Systems is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.



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