Trace Systems

AISR Controller

4 months ago
Job ID
# of Openings
Information Technology


Trace Systems, headquartered in Vienna, Virginia, was founded in 1999 to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.


Job Title: AISR Controller


Job Location:  Scott AFB, IL


Security Clearance:  Top Secret

Job Responsibilities

  • Supports the Airborne Intelligence, Surveillance, and Reconnaissance (AISR) Operations Support Center (OCS) and is responsible for enabling various ISR assets leveraging the DoDIN infrastructure to accomplish their mission. The AISR Controller functions as the end to end AISR call center and first level incident manager for AISR transport issues.
  • The AISR Controller will focus on triaging network/system issues, identifying the best course of action to restore service, escalating the issue to the correct system tier II technician/service desk, and tracking/reporting restoration and mission impact to the DISA Global leadership.
  • This role maintains situational awareness and reports the health, status, and availability of critical AISR transport terrestrial, satellite gateways and Full Motion Video (FMV) and other sensor data distribution to include identifying hazardous conditions (HAZCON).
  • The AISR Controlller also assesses and reports unscheduled outages to the DISA Global watch desk and provides simultaneous near-real time situational awareness to the AISR community via the government provided collaboration tools.
  • Other duties include: dissemination of relevant AISR information, coordinate, support, and de-conflict scheduled maintenance and report unscheduled events to strategic and regional AISR mission partners in coordination with the DISA ASI manager.

Minimum Qualifications

The AISR Controller must possess the following minimum qualifications:


  • A minimum of two year's of working knowledge of Remedy Global Ticket Management System
  • Relevant experience and expertise with at least one transport technology, i.e. OTN, MSPP, or ATM
  • Basic knowledge of IP circuits and routers
  • A current DoD 8570 IAT-II certification: (Security+, CCNA-Security, etc.)

Security Clearance

  • Due contract requirements, an active Top Secret clearance is required.



To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at:      #jointracesystems


For any additional questions or to submit any referrals, please contact

Trace Systems is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.



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