Trace Systems

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Field Support Representative

Field Support Representative

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Trace Systems, headquartered in Vienna, Virginia, was founded in 1999 to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.


Job Title: Field Support Representative


Job Location:Afghanistan


Security Clearance: Secret

Job Responsibilities

  • Provide help desk and O&M support on deployed VSATs
  • On site FSR and help desk support

Minimum Qualifications

  • Four (4) years of practical experience, to include: electronics repair, maintenance and checkout. One (1) year practical experience in electronics installation. 
  • Two (2) years’ experience working in a tactical environment. 
  • Expertise in two-way TDMA satellite communications, IP communications, video encoders/decoders, encryption COMSEC devices, computer hardware and Cisco routers and switches. 
  • Minimum of 4 years of broadband IP satellite service experience. 
  • Assembly and alignment of satellite antenna dishes. 
  • Use of spectrum analyzers, oscilloscopes, multi-meters, and cable testers.  
  • Ability to gather facts and effectively analyze telecommunications and networking component interrelationships and evaluate systems, peripherals, applications, and services from an operational and sustainment perspective; and develop concepts and methods to test and troubleshoot equipment and network problems. 
  • Experience with remotely configuring, managing and troubleshooting trouble calls. 
  • Experience with opening, updating and closing trouble tickets.  


Note: Experience may be concurrent.


  • Associate’s Degree in IT systems or related science field, OR High School diploma or GED with Formal electronics training from: Technical School, or Class A or B military school in electronics or communications, or four (4) year electronics apprentice program. Formal electronics training, to include: Installation Tasks, Soldering, Cable Dressing, Cable Tray, Conduit, and Making/Repairing Connectors.

Security Clearance

  • Secret


To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at:      #jointracesystems


For any additional questions or to submit any referrals, please contact

Trace Systems is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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