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Senior IBM Tivoli Netcool Administrator

Senior IBM Tivoli Netcool Administrator

Job ID 
2017-2066
# of Openings 
1
Job Locations 
US-IL-Scott AFB
Posted Date 
10/10/2017
Category 
Information Technology

More information about this job

Overview

Trace Systems, headquartered in Vienna, Virginia, was founded in 1999 to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.

 

Job Title:  Senior IBM Tivoli Netcool Administrator

 

Job Location:  Scott AFB, IL

 

Security Clearance:  Secret (upgradeable to TS)

Job Responsibilities

The candidate will be responsible for the maintenance and configuration of the Enterprise level IT monitoring systems.  Provides support on a M-F business hours schedule, also responsible for on-call, extended hour, and weekend support as required by mission or emergency situations. Approximately 10% of the job will require domestic and international travel. Work is performed based on the customer Accepted Level of Performance (ALP). Candidate will perform within a fixed price, performance-based environment where performance is based on pre-determined Service Level Agreement's (SLA's) or Acceptable Levels of Performance (ALP's). Candidate is required to support the development, documentation and tracking of measurements and metrics relevant to the ALP's


PRIMARY RESPONSIBILITIES:

- Be able to work in a rapid paced environment and must be able to work independently.

- Be responsible for the maintenance and configuration of the Enterprise level IT monitoring system, IBM’s ITM Netcool Suite of products including NOI, ITNM, TIP, DASH, ITNM.

- Be involved in the design and implementation of IBM Enterprise Monitoring solutions

- Duties include setting up administrator and service accounts, tuning system performance, installing system wide software and allocate mass storage space.

- Troubleshoot and resolve moderate to complex system/application issues.

- Interacts with users and evaluates vendor products.

- Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.

- Application of security settings and other commercial best practices such as DISA STIGS.

- Provides coaching and reviewing the work of lower level technical staff.

- Provides support on a M-F business hours schedule, also responsible for on-call, extended hour, and weekend support as required by mission or emergency situations.

 

Minimum Qualifications

- Bachelor's degree in a relevant technical discipline and 4+ years of work experience in IBM’s ITM Netcool Suite of products including NOI, ITNM, TIP, DASH, ITNM required. 4+ years of additional related years of experience is accepted in lieu of a degree.

- Strong knowledge in Netcool Omnibus, Impact, ITNM, ITM and DASH

- Knowledge and experience in architecting, design and implementation of IBM Enterprise Monitoring solutions

- Excellent knowledge in Event Management process and should have experience in Integrating ITM, Netcool and ITNM.

- Good knowledge in Java / IPL Scripts and should able to create / modify the scripts in Impact.

- Ability to troubleshoot and resolve moderate to complex system/application issues.

- Experienced in writing automated scripts in UNIX and Windows OS for maintaining the health of the applications.

- Ability to performance monitoring and tuning

- Assist with the integration with other NMS and external ticketing systems

- Prepare and submit change requests, user guides, training guides and other required documentation in support of capabilities for the Netcool systems

- Ability to work with Operations to identify rules and correlation opportunities to enhance the user experience to monitor alarms.

- Assist with deploying Netcool and appropriate rulesets on LANs, WANs, and other related networking infrastructure supporting Network Services.

- Application of security settings and other commercial best practices such as DISA STIGS.

- Currently possess an active Secret security clearance and the ability to acquire a Top Secret security clearance is required for this position.

- Currently possess DoD 8750 certification at least IAT level II, e.g. Security+ce.

Desired Qualifications

- Integration of Network Management (NM) and Element Management (EM) systems with network performance, trouble ticketing, and security subsystems highly desired.  

- Experience with support systems to include enclave Ethernet switches, storage area networks (SAN), and network attached storage (NAS). 

- Candidates with a thorough knowledge of networking principles to included TCP/IP a plus. 

- Experience with a ticketing system such as BMC Remedy.

- ITIL v3 Foundation certified

- Linux environment experience

- Windows Server experience

- Experience working with virtual environments

Education

  • Bachelor's degree in a relevant technical discipline

Security Clearance

  • Secret (must be able to be ungraded to TS)

 

 

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at: www.tracesystems.com.      #jointracesystems

 

For any additional questions or to submit any referrals, please contact dclement@tracesystems.com

Trace Systems is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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