Trace Systems, headquartered in Vienna, Virginia, was founded in 1999 to support and defend our nation's security interests at home and abroad–– . We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.
Job Title: JRSS Network Performance Engineer
Job Location: Scott AFB, IL
Security Clearance: Secret (upgradeable to TS)
Certification: DoD 8570 IAT-II (Security+ CE, CCNA Security)
Defense Information Systems Agency (DISA) located at Scott AFB, IL is partnering with the U.S. Army and Air Force to fundamentally change the way the Department of Defense (DoD) secures and protects its information networks by deploying Joint Regional Security Stacks (JRSS). Joint Regional Security Stacks (JRSS) are designed for security of the network to be centralized into regional architectures instead of locally distributed architectures at each military base, post, camp or station.
This position directly supports the DISA-provided JRSS capabilities and services in a 24-7 Global Network Support Center working in the JRSS NOC. The work is in a performance-based environment where performance is based on pre-determined Service Level Agreements (SLA) or Acceptable Levels of Performance (ALP).
-Proactively monitor the performance of all devices and/or network elements in the entire JRSS services network
-Perform customer traffic measurements and monitor deviations from performance standards
-Responsible to provide reports regarding network events, or potential events, to customers and Government oversight entities, ensuring incidents are populated in the Trouble Management System
-Provide limited analyses of incidents by: determining the incidents’ nature and formulating responses, identifying and providing the ability to surge during emergencies, correlating event and incident data and determining actions to be taken, and determining possible effects on the networks, customers and other organizations
-Responsible to use network management and performance monitoring tools, identify components/elements which may lead to or cause network degradation or failure
-Responsible for taking customer requirements for new reports and developing initial report, and following up with the customer to ensure output meets their requirements
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at: www.tracesystems.com. #jointracesystems
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Trace Systems is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.