Trace Systems

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Field Service Representative

Field Service Representative

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# of Openings 
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Information Technology

More information about this job


Trace Systems, headquartered in Vienna, Virginia, was founded in 1999 to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.


Job Title:  Field Service Representative


Job Location:  Afghanistan


Security Clearance:  Secret

Job Responsibilities


  • Trace Systems is actively recruiting for a Field Service Representative (FSR) to provide training, platform installation, operational field support, and net management to forward deployed operations in Afghanistan.
  • Distributed Tactical Communication System (DTCS) is a satellite communication program that leverages the Iridium satellite constellation to operate a newly developed push-to-talk radio.  The FSRs are the customers’ first touch point into the system, and serve as the most direct and immediate source of feedback for system performance, operational expectation, and overall operational value. Trace Systems is looking for FSR’s who are able for resolve service problems, perform maintenance; and install, configure and test DTCS.
  • Communications equipment and services. Troubleshoots DTCS hardware using test instruments and diagnostic tools.
  • Prepares DTCS Radios, TOC and Vehicle equipment for installation by testing, calibrating, or modifying equipment as required. Designs, fabricates, repairs and tests.
  • Cable assemblies and associated DTCS devices IAW established standards and Government-articulated design, fabrication and installation specifications.
  • Candidate shall support the execution and evaluation of DTCS and related equipment and technologies during its use in operational theaters.
  • Candidate shall coordinate the introduction of DTCS and related technologies and equipment with various operational commands and/or Agencies and their supporting organizations.
  • Candidate shall facilitate the distribution and deployment of DTCS equipment and related technologies in each operational theater working with DISA, operational commands, and other as necessary.
  • Candidate shall assist the customer with ordering kits and components and installing kits. 
  • Candidate shall install provided TOC and Vehicle kits as required. Ability to build custom cables.
  • Candidate shall provide support with handheld radios, TOC and vehicle kits.
  • Candidate will be required to work (6) days per week for (12) hours per day while in Afghanistan.
  • Candidate shall be on call to provide 24x7 onsite support to operational forces conducting real world operations such as Operation Resolute Support (ORS).
  • Candidate shall become proficient in repair, training, and installation of DTCS and other EMSS equipment as applicable.

Minimum Qualifications

  • Must be able to live and operate in austere and rugged contingency combat environments.
  • Have the ability to travel throughout the region as needed.
  • Adapt to evolving mission requirements.
  • Must be able to travel to austere locations to small FOBs and other bases across CENTCOM AOR.
  • Will be required to travel frequently by ground convoys and other modes of Military transportation which often experience extensive delays and hostile combat environments.
  • Ability to live and work in a deployed contingency environment (shared cafeteria, shared bath and sleeping quarters, limited amenities).
  • Must be able to carry 50s pounds for distances of up to ¼ mile.
  • Must be able to work outside for extended hours in temperatures exceeding 100 degrees Fahrenheit.
  • Position will require bending, kneeling, or crawling to route cables under, inside and on top of vehicles.
  • Able to work on ladder, multi-story buildings to install antennas.
  • The individual is required to be in good health and be able to pass medical examinations as dictated by the U.S. Army.
  • Working understanding of Army/Marine Corps logistic forms policy and procedures or need to understand basic military concepts.
  • Possess a current United States passport.

  • Possess a valid US driver’s license in good standing

  • Must be able to obtain a valid FBI background check for Kuwait & Afghanistan residency

Security Clearance

  • Active DoD Secret clearance.


To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at:      #jointracesystems


For any additional questions or to submit any referrals, please contact

 Trace Systems is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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