Trace Systems

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Voice Systems Lead

Voice Systems Lead

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Trace Systems, headquartered in Vienna, Virginia, was founded in 1999 to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.


Job Title:  Voice Systems Lead


Job Location:  Kuwait


Security Clearance:  Secret

Job Responsibilities

Supervise, coordinate and/or perform additions and changes to voice systems, and attached devices; including investigation, analysis, recommendation, configuration, installation, and testing of new voice hardware and software. Manage all call routing and set up from the DISA Tier 0 hierarchy down to individual strategic sites. Plans, implements, and manages voice architecture to include: upgrades to Gatekeepers, Voice Gateway Routers (VGR), Cisco Unified Call Managers (CUCM), and VoIP/VoSIP firmware across the strategic network. In addition, manages a traditional Defense Switched Network (DSN) network that provides traditional voice T-1 and SIP trunks terminating at TDM switches, NATO PBXs, and IGX Commercial provider.  Provide engineering support in the day-to-day operations on voice systems including the evaluation of utilization, monitoring response time and primary support for detection and correction of operational problems. Participate in planning design, technical review and implementation for new networks.


  • Responsible for supervising and directing team of Senior and Junior Voice Engineers on a variety of voice engineering projects
  • Serve as Subject Matter Expert (SME) for military leadership, providing feedback and recommendations for voice engineering projects
  • Provide recommendations and suggestions regarding voice hardware and installations
  • Provide Tier 3 Engineering and Troubleshooting support
  • Perform other duties as required

Minimum Qualifications

  • Cisco Certified Network Professional (CCNP) Voice Certification
  • DoD 8570.01 IAT-III Compliant
  • 5 Years of Voice Systems Engineering Experience in a DOD environment
  • 5 Years of experience managing voice engineering projects in a DOD environment
  • Experience supervising 10 or more employees
  • Must be a US Citizen

Desired Qualifications

Demonstrated experience with the following protocols and technologies, to include but not limited to:

  • SIP, H.323, MGCP
  • CUCM Clusters, Cisco Media Servers, SIP endpoints
  • T1 CAS, PRI, VoIP media gateways
  • Routing protocols (BGP, BGP VPNv4, EIGRP OSPF, ISIS, MPLS and VRF) and Multicast protocols (PIM, MSDP and MBGP)
  • Switching protocols (spanning tree, CST, MISTP, PVST, RPVST+, VTP, DTP, GVRP, MAB, VLAN and private VLAN). DMVPN technologies (NHRP phase 3, per tunnel QOS, IKE, IPSEC, EZVPN and site-to-site VPN)

Current Cisco Certified Internetwork Expert (CCIE) Certification desired


  • Bachelor's Degree or 10 years of professional experience

Security Clearance

  • Secret


To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at:      #jointracesystems


For any additional questions or to submit any referrals, please contact

Trace Systems is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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