• Field Service Representative (Iridium)*

    Job ID
    # of Openings
  • Overview:

    *** Position is contingent upon contract award ***


    Job Title:  Field Service Representative (Iridium)*


    Job Location:  Africa


    Security Clearance: Active, in-scope US Government issued Top Secret clearance 

    Due to the nature of the work and contract requirements, US Citizenship is required.

    Job Responsibilities:

    Trace Systems is currently seeking an FSR (Field Service Representative) to join our team supporting a US Military project in Africa.

    • Work consists of network architecture, operations, device management, training and maintenance services, to include the installation of Iridium or other tracking devices in both vehicle and aviation platforms.
    • Provide field training to users for all devices in support of both ground and airborne platforms. This includes the training and instruction for operations and maintenance of vehicles, aviation and operations for all fixed and mobile devices to include network operations and server support.
    • Deploy FSRs to support the fielding and sustainment of Iridium-based tracking, voice, and data technologies.
    • Perform other duties as required.

    Minimum Qualifications:

    • Twelve years of demonstrated experience providing training to military users on tactical communications equipment including operations, troubleshooting, basic SATCOM/RF fundamentals, device management.  Experience must include operations, training, testing, fielding, troubleshooting, and field repairs. 
    • Three (3) years of experience with tracking systems or similar C4ISR systems.  Relevant system types include: tactical narrowband SATCOM systems (Iridium, Thuraya, BGAN); handheld radios; cellular technologies.  
    • Must interface with various levels of military operators and leaders varying from enlisted to field-grade officers. 
    • Ability to work in rugged environments individually including: passing all medical requirements for DOD's "CONUS Replacement Center" (CRC); safely lifting up to 100 pounds; working in high temperatures in excess of 125 degrees; walking distances up to 1/2 mile with equipment; working extended hours in excess of 12 hours per day, sometimes at night. 
    • Communicate clearly in English, both written and verbally.  Provide inputs to recurring reports in a clear and concise manner.

    Clearance Requirements:

    • Active, in-scope US Government issued Top Secret clearance 
    • Due to the nature of the work and contract requirements, US Citizenship is required.

    Desired Qualifications:

    • Prior military or contractor experience deployed in OCONUS contingency operations environments is strongly preferred. 
    • Minimum 1 year of experience as a FSR or prior enlisted military. 
    • Experience installing / deinstalling communications and electronics equipment into tactical and non-tactical vehicles (including pick-up trucks, flatbeds, ATVs, and SUVs), demonstrated experience with challenges including deconflicting with jamming systems, mounting for low-profile operations, cable installation / termination / testing.


    • High school diploma required, further advanced formal education preferred. 
    • Must demonstrate technical training in military tactical communications systems.

    Trace Systems

    Trace Systems, headquartered in Vienna, Virginia, was founded in 1999 to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.


    To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at: www.tracesystems.com.      #jointracesystems


    For any additional questions or to submit any referrals, please contact rrobertson@tracesystems.com

    Trace Systems is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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