Switchboard Operator II*

Job ID
2020-3425
# of Openings
2

Overview:

***** Please note this position is pending contract award. *****

Job Title:  Switchboard Operator II*

Job Location: Qatar

Security Clearance: Active, in-scope US Government issued Secret clearance

Due to the nature of the work and contract requirements, US Citizenship required.

Job Responsibilities:

Trace Systems is seeking an Switchboard Operator II to support our on-site team based in the Qatar.

This position requires support of commercial/telephone switches 24 hours per day/7 days per week/365 days per year (24x7x365) (around-the-clock). 

Responsibilities include:

  • Publishing and keeping current a site telephone directory
  • Managing and distributing to all customers by e-mail a quick reference guide on telephone operations and features
  • Directory assistance
  • Call direction and call transfer between DSN and local phone lines
  • Support callers from other locations in SWA and shall act as centralized operators to assist other bases with directory assistance. The Switchboard Operator III will be responsible for contacting independent sites to obtain updated phone directories as necessary.

Minimum Qualifications:

  • Minimum of two (2) years’ experience as a telephone operator handling overseas telephone calls, personnel locater service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases.
  • Experience as a telephone operator on switchboard consoles.
  • Active, in-scope US Government issued Secret clearance

Education:

  • High School Diploma

Trace Systems

Trace Systems, headquartered in Vienna, Virginia, was founded to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.

 

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at: www.tracesystems.com.      #jointracesystems

 

Trace Systems is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age (40 or older), genetic information, disability or veteran status. 

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