Senior Systems Engineer (Virtualization)

Job ID
2020-3754
# of Openings
1

Overview:

Job Title: Senior Systems Engineer (Virtualization)

Job Location: MacDill AFB, FL

Security Clearance: Active, in-scope US Government issued Secret w/SSBI clearance is required with the ability to obtain TS/SCI Eligibility

Due to the nature of the work and contract requirements, US Citizenship is required

Job Responsibilities:

Trace Systems is actively recruiting for a Senior Systems Engineer (Virtualization) to join our team in on-site at MacDill AFB, FL. This role is responsible for supporting the day-to-day server virtualization services, along with planning, implementing, and continuously improving virtualization infrastructure technologies in support of cutting-edge technologies. Supports multiple virtualization technologies in the enterprise and works in Networking, Storage, Configuration Management, Cloud Architecture, and the Project Management team. This role is accountable for significantly contributing to overall technical architecture, stability, resiliency, and general health related to the virtualization infrastructure including virtualized server, application, and the virtualized desktop infrastructure systems; is a top level technical contributor with advanced knowledge and experience in the area of server, application, and desktop virtualization, administration, and related hardware/software. The Senior Systems Engineer (Virtualization) is responsible for solving problems of diverse scope where analysis of situations requires evaluation and judgment; is responsible for evaluating current systems; assisting in designing solutions for our government client, and at times, can provide informal supervision, leadership and training to less experienced technicians. The responsibilities of this position also include participation in the planning and management of technical implementations related to virtualization of various platform.

 

Duties and responsibilities:

  • Responsible for the day-to-day support of server, app, or desktop virtualization
  • Participating in disaster recovery tests and planning
  • Partnering architects and virtualization peers to make informed strategic/big-picture decisions
  • Designing, recommending, and deploying emerging server virtualization technologies
  • Support operations of multi-site (geographically) 
  • Provide break/fix support to virtualized infrastructure across the enterprise
  • Architecting system logs and analyzation through tools like Splunk and VMware vRealize Log Insight
  • Performing routine audits of systems and software
  • Work with Network Team to plan, installing and configuring new hardware and software for enterprise solutions
  • Answering technical queries from other IT support teams (DBAs, Networking, Architecture)
  • Responsibility for documenting the configuration of the current and future infrastructures
  • Troubleshooting any reported problems
  • Multi-site System performance tuning
  • Responding and resolving service outages and interruptions
  • Contributes to design of enterprise server systems including but not limited to technical architecture, stability, and platforms
  • The assessment and optimization of the virtualization systems, through systems monitoring, statistics, daily health checks. Responsible for reporting KPIs and trends all facets of the environment. Coordinates service calls and schedules appointments with software vendor and consultants to ensure satisfactory resolutions of problems and malfunctions.
  • Maintains accurate and comprehensive documentation diagrams of the enterprise server infrastructure and communications flow and routing
  • Research, evaluate, and recommend new tools and technologies for server virtualization
  • Identify trends and abnormalities and proactively take steps to prevent performance impacts to virtual environment and business function
  • Perform pro-active support functions and reporting to maintain the integrity of the enterprise virtual environment and business function
  • Support and contribute in developing and maintaining 3 year strategic plan, to mitigate risks, address organizational deficiencies, and facilitate new requirements, technologies and growth
  • Analyze, determine, and document technical requirements
  • Communicate accurate and useful status reports to management on a timely basis
  • Anticipate issues and proactively resolve them
  • Prepare contingencies, scenarios, scenario plans and action items to resolve issues
  • Identify and initiate continuous improvements
  • Instill commitment to quality, customer service, ownership, and teamwork
  • Build strong customer relationships. Promote internal/external customer service among organization
  • Maintain awareness of new technological developments in industry and processes- presents new concepts appropriately and champion successful implementation
  • Key contributor in the research, planning and implementation of server virtualization projects in accordance with and support of business needs goals and objectives
  • Where appropriate, provide on-going training and technical direction to other team members pertaining to virtualization optimization, installation, upgrades, configuration, and troubleshooting
  • Interact with vendors in the resolution of complex problems
  • Effectively communicate with customers, help desk support personnel and senior technicians
  • Present new technology and high-level resolutions to management
  • Facilitate training sessions for peers on new technology solutions, optimization, upgrades, trouble-shooting techniques, new technology and administration tools
  • Forecast and recommend infrastructure and system application improvements
  • Work with ticket queue to track support issues
  • Available to provide after-hours support
  • Willing and available up to travel 25% during times of implementation
  • Willing and available for on-call support
  • Other duties as assigned 

Minimum Qualifications:

  • Strong understanding of Enterprise Architecture and its supporting processes and tools
  • In depth knowledge of solutions such as server virtualization, high-availability clustering, and system design
  • Experience in the implementation of cross domain solutions
  • Experience in implementation of CENTRIXS networks and supporting infrastructure
  • Extensive knowledge of MS Windows Server (2012 R2, 2016, 2019) environments and be able to build, configure, and maintain
  • Excellent knowledge of core communication protocols such as TCP/IP, UDP, SSL, HTP/S and building application-specific protocols on top of them
  • Understanding of information security practices (cryptography, privilege separation, RBAC, INFOSEC, Auditing, patching, Security Benchmark Compliance, OS hardening, etc)
  • Understanding of clustered or pooled virtualization concepts from leading platforms such as VMware vSphere
  • Experience with multi-core, multi-threaded, distributed systems, and unified computing
  • Experience working with performance analysis and optimization of hybrid cloud systems
  • Experience in developing large scale and distributed systems
  • Understanding of proactive monitoring concepts, including experience configuring and deploying Network and systems monitoring, SNMP, and SYSLOG e.g., Ganglia, Nagios, Zenoss, Splunk, SolarWinds, and VMware vRealize Log Insight
  • Knowledge of Internet/Web related protocols and technologies including: Apache, Tomcat, Web Services, DNS, registrars, SSL
  • Ability to apply sound troubleshooting methodology to isolate and resolve root cause of reported issues
  • Strong experience in implementing and troubleshooting vCenter and Virtual Machines
  • Strong experience in implementing and troubleshooting Virtual Networking configurations
  • Advanced knowledge and understanding of TCP/IP in the virtual environment, including VLANs, routing and virtual switches
  • Troubleshooting of Hypervisors and Resource pool related issues
  • Excellent verbal and written communication across all levels of seniority and the customer base
  • Exhausts all reasonable efforts to solve issues prior to escalation
  • VCAP6-DCV, VPC6.5-DCV, VCAP6-DCV, VCAP6.5-DCV, or VCP-DVC 2020
  • Current DoD 8570 IAT Level II certification
  • Active, in-scope US Government issued Secret w/SSBI clearance is required with the ability to obtain TS/SCI Eligibility

  • Due to the nature of the work and contract requirements, US Citizenship is required

     

Desired Qualifications:

  • PowerShell scripting experience
  • Experience with Cisco ASR/ASA, or virtual firewall appliances is a big plus
  • Strong understanding of the technology as well as hands on experience deploying VMware NSX
  • Strong experience with Enterprise level VMware Virtual Desktop Infrastructure implementation and development
  • Extensive knowledge of Linux (RHEL, CentOS, Scientific Linux) and be able to build, configure, and maintain via Command Line Interface (CLI)
  • Excellent understanding of open source frameworks, with experience deploying various open source packages and/or application stacks into sponsor's production landscape
  • Understanding of configuration management systems (e.g. Puppet, Chef, vCM) and concepts behind mass configuration
  • ITIL Foundations Certification

Education:

  • Bachelor's Degree in a related discipline (e.g. Computer Science, Computer Information Systems, Math, Engineering). With at least fifteen years of general experience of which ten years is directly related experience, a degree is not required.

Trace Systems

Trace Systems, headquartered in Vienna, Virginia, was founded to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide cybersecurity, intelligence, communications, networking and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community and Department of Homeland Security.

 

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at: www.tracesystems.com.      #jointracesystems

 

Trace Systems is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age (40 or older), genetic information, disability or veteran status. 

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