Help Desk Specialist

Job Title: Help Desk Specialist

Job Location:  Naval Research Lab, 4555 Overlook Ave, SW, Washington, DC

Security Clearance:  US Government issued active, in-scope Secret clearance

Requisition Type:  Funded

Due to the nature of the work and contract requirements, US Citizenship required.

Join our dynamic team at Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal role in supporting the prestigious Naval Research Lab (NRL).  As a key member of our team, you'll be entrusted with ensuring the seamless installation, operation, and maintenance of critical data and applications hosted by NRL, all while bolstering cybersecurity defenses.

This isn't just your ordinary desk job. You'll be at the forefront of innovation, building your personal skill sets, tackling diverse challenges and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours from 0600 – 1800 EST Monday through Friday, you'll enjoy a balanced work-life schedule that allows you to thrive both personally and professionally.

Don't miss this opportunity to be part of something extraordinary. Join us at Trace Systems and take your career to new heights while making a real impact in the world of technology and defense. Apply now and let's shape the future together!

• Security Clearance:  US Government issued active, in-scope Secret clearance
• Must meet 8570 IAT II (Sec+) or higher 
• Minimum of two (2) years of specialized experience and knowledge of hardware, software, information assurance or business analytical support.
• Experience must include at least two of the following areas: technical and user documentation, end-user training, network support, information assurance or general administrative support.
• Must possess good interpersonal, communications, and analytical skills.

• High School Diploma

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.  

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems

Trace Systems is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, disability, veteran status, national origin, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law.