SATCOM Watch Officer

Job Title: SATCOM Watch Officer

Job Location: Ft. Meade, MD

Trace Systems is actively recruiting for a cleared SATCOM Watch Officer to support the Defense Information Systems Agency (DISA) Joint Operations Center (DJOC) with SATCOM/Gateway Operations. 

Duties can include on-call support and you may be asked to report within an 8-hour period.

• Provide SATCOM and Gateway equipment monitoring and control (M&C), mission establishment, situational awareness, trouble management, and engineering and testing support to Department of Defense Information Network (DODIN) SATCOM Gateways supporting the DODIN/DISN. Provisions, activates, tests and accepts enterprise DISN Transport SATCOM. Report incidents/events utilizing authorized email and ticketing systems.
• Report Joint Staff Priority unscheduled outages and/or service interruptions to the DJOC and Regional Battle Captains.
• Provide situational awareness (SA) with respect to the status of DODIN SATCOM supporting the DODIN and DISN. This includes providing and implementing as directed by the DJOC Battle Captain ISO SATCOM/Gateway Operations, status/restoral processes of DODIN SATCOM Gateways systems and subsystems, Military Satellite Communications (MILSATCOM), and leased Commercial SATCOM (COMSATCOM). Provides Tier I/II support to Gateway and SATCOM users to include Special User community.
• Coordinate with other DISA Elements, other organizations and agencies; including the DISA CONEX Branches, Regional Satellite Communications Support Centers (RSSC), SATCOM users/terminals, MILSATCOM and COMSATCOM contractor Network Operation Centers (NOCs), and other communications planners, managers and operators. Contractor to be directly involved in SATCOM network configurations, system-monitoring, customer problem tracking, and network problem resolution in all aspects of SATCOM integral to our client's Baseband, IF, and RF Communications.
• Provide reporting on SATCOM Gateway equipment status, network status, SATCOM utilization using software applications and products provided by the Government. Create and manage trouble tickets. Update SATCOM utilizations and status reports daily. Contribute to daily, monthly and annual resource utilization reports.
• Maintain and provide SA of all bands of SATCOM used to extend the DISN, DODIN, and DISA provided services.
• Upon request, develop network diagrams using Government tools and software applications; provide reports on equipment status, network status, and network utilization using Government tools and software applications; and shall enter outage information via Government furnished trouble ticketing systems.
• Assist the DJOC and SATCOM/Gateway Operations to respond to around the clock contingency and catastrophic gateway and satellite anomalies, and provide recommendations for restoration of service in accordance with established priorities and procedures. This includes the directing and execution of prescribed changes. 

• An Active Top Secret and the ability to obtain a US Government issued DoD Top Secret/SCI level clearance
• Work Schedule: Shift Schedule (12 hour shift schedule)
• Due to the nature of the work and contract requirements, US Citizenship is required.
• A minimum of five (5) years experience in SATCOM and Gateway network monitoring
• Must have IAT Level II (SEC+ or equivalent) certification
• A minimum of a TS/SCI clearance to start

• Experience working at a Wideband Satellite Operations Center (WSOC), Regional SATCOM Support Center (RSSC) or DoD SATCOM Gateway 

• A High School Diploma or equivalent is required 

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.  

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems

COVID Policy: In accordance with the Executive Order 14042 on Ensuring Adequate COVID Safety Protocols for Federal Contractors, Trace Systems is obligated to comply with the requirements that all employees be vaccinated from COVID-19. Prospective and/or new employees will be required to be fully vaccinated as a condition of employment prior to the start of employment.

Trace Systems is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, disability, veteran status, national origin, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law.