Technical Writer

Job Title: Technical Writer 
Location: Remote

The Technical Writer will be responsbile for documenting the specifications, design, features, and operation of applications.  The candidate must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of resources. 

• Writing and editing user manuals, help systems and other technical documents.
• Designing and formatting documents using document-creation software.
• Interviewing developers and other technical resource personnel and subject matter experts (SMEs) to ensure the accuracy of all information presented. Creating training documentation.
• Managing updates and revisions to technical literature.
• Working with QA, Product Management, and Development teams.
• Researching and writing documentation for IT systems. Preparing technical presentations, security documentation, user guides, and official correspondence.
• Assisting with testing activities, maintaining file folders, taking and preparing technical minutes for meetings. Evaluate legacy documentation and restructure it according to a Standardized Documentation Architecture that includes Standard Operating Procedures (SOPs), Quick Reference Guides, and Checklists. 

• Due to the nature of the work and contract requirements, US Citizenship is required.

• A minmum of three (3) years of related work experience.

• Must have substantial knowledge of the capabilities of computer systems and networks.

• Proven working experience in technical writing of software documentation.

• ITIL v3 – Foundation

• Automation using Microsoft PowerShell, VBScript, or batch files

• Adaptable to changing circumstances and operational needs

• Understanding of Department of Defense Military standards

• Experience with DoD IT security requirements

• Excellent English writing, editing, proofreading skills
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

• BA/BS + 3 years recent specialized or AA/AS + 5 years recent specialized or a major cert + 7 years recent specialized or 9+ years of recent specialized experience.

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.  

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems

Trace Systems is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, disability, veteran status, national origin, sexual orientation, pregnancy, genetic information, or any other characteristic protected by law.